|
|
We pro vide the vital tools that keep you competitive in today's market place. Our vision is your success... ...because good customer service just can't wait!
Anonymous Shoppers and Assessments of Pittsburgh (ASAP) specializes in the evaluation and analysis of customer service and customer service training. Our extensive client list includes a wide variety of business, ranging from all segments of the hospitality and retail industries to corporate insurance providers. Whatever your product of service, we can assist you in assessing your company's ability to provide exceptional customer service.
|
What will ASAP's service do for you?
- Increase your employee's and provider's awareness and improve their customer service
- Provide factual information with measurable results.
- Provide you with the opportunities to identify educational needs and improve service; therefore, increase profits.
Attention: If you have received a letter from World Shoppers, please contact Phonebusters at 1-888-495-8501. They are a canadian authority that will file your complaint. We are not asociated with World Shoppers.
|
|
|
NBC News Regional Headlines
While surfing those sites you may come across pop ups and links to websites that will provide you with lists of mystery shopping companies for a price. Pavlick said to ignore those ads.
"Never, ever pay any money to be a mystery shopper," said Pavlick.
|
|
|
Click here to view the entire story. |
|
|
Featured Article in the Pittsburgh Post Gazette, Magazine Section:
"Tracy Pavlick, owner of Anonymous Shoppers and Assessments of Pittsburgh Inc., sends mystery shoppers into businesses to rate their service. Based on their experiences, Ms. Pavlick believes there are three primary sins committed by stores that don't pay enough heed to customer service:..."
|
|
|
Click here to view the entire story. |
|
|
ASAP was recently featured in the Pittsburgh Tribune review.
"Businesses must tell their workers that they use secret shoppers, because the process figures into their evaluations," said Tracy Pavlick, who owns the ASAP firm.
|
|
|
Click here to view the entire story. |
|
|
